Privacy Policy

Free Services

If you use our free Big Three (Sun, Moon, Rising) service, we do not store your personal or astrological data.

Paid Services

If you purchase a paid service, we collect and store:

• Name and email address
• Birth date, time, and location (for astrological calculations)
• Astrology results (so you can revisit them in your dashboard)
• Payment information (processed securely by our payment partners; we do not store full card details)

Account Information

If you create an account or sign in with Google (via Supabase Auth), we may collect:

• Basic profile information (name, email, Google account ID)
• Authentication details needed to secure your account

Usage Data

When you interact with our website, we collect:

• Device type, browser type, IP address
• Pages visited, time spent, and general site activity
• Analytics data (via Google Analytics)

We use your information to:

• Generate personalized astrological results and store them for future access
• Process payments and deliver purchased services
• Provide account login and security features
• Analyze site performance and improve user experience
• Comply with legal and financial obligations

We do not sell or rent your information to third parties.

We share information only in limited circumstances:

• Service Providers: Trusted partners such as Stripe (payment processing), Supabase (authentication & storage), and analytics providers.
• Legal Requirements: When required by law, subpoena, or court order.
• Business Transfers: If Helio undergoes a merger, acquisition, or sale of assets.
• With Your Consent: Only when you explicitly agree to share data.

We never sell your personal data to advertisers or marketers.

We protect your data with industry-standard measures, including:

• SSL encryption for all website traffic
• Secure servers and databases with restricted access
• Regular system updates and monitoring
• Payment processing through PCI-DSS certified partners

No system is 100% secure, but we continually work to strengthen our protections.

Free users: No data is stored.

Paid users: We retain your astrology details and account information as long as your account is active, or as required for legal/tax purposes.

If you request deletion, we will remove your account and associated data within 30 days (except where retention is required by law).

Depending on your location, you may have rights under laws such as GDPR or CCPA, including:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your account and data.
• Portability: Export your data in a usable format.
• Restriction: Limit certain processing activities.
• Opt-out: Disable analytics tracking via your browser or device settings.

To exercise these rights, contact us at info.itshelio@gmail.com.

We use cookies and similar technologies to:

• Remember preferences and account sessions
• Analyze traffic and usage patterns
• Improve website performance

You may control cookies through your browser settings. Disabling cookies may impact some features.

We may update this Privacy Policy from time to time. When significant changes occur:

• We will post a notice on our website or email you
• We will update the “Last updated” date above

We encourage you to review this policy periodically to stay informed about how we protect your information.